Chat Widgets for Your Website Comments Off on Chat Widgets for Your Website

Live chat widgets (or just chat widgets) provide an easy way to more proactively engage your website visitors in “real-time”.

How exactly does “live chat” work?

A chat widget is a piece of software that when implemented on your website pages, displays a live chat box within the visitor’s browser window. The live chat box enables your website visitors to communicate with you (or a chat operator working on your behalf) about your product or services via instant messaging. Having this immediacy of communication about your products or services with potential customers can result in more sales, which is exactly the point of implementing live chat.

Here is a list of what we consider among the best live chat options

Pure Chat

Pure Chat is a FREE (also offer paid options) live chat solution includes:

• 3 users/operators
• unlimited chats
• engagement hub
• transcripts
• all Integrations
• use on 1 website

They also offer a “Pro” paid plan ($79/month when paid annually) that provides additional features including:

• Unlimited Users
• Realtime Analytics
• Visitor Tracking
• Contacts
• Unlimited Websites
• SMS Notifications
• Remove Branding

You can learn more about Pure Chat’s pricing here: https://purechat.com/pricing

Zoho Sales IQ

Like Pure Chat, Zoho Sales IQ offers a FREE live chat plan which includes:

• 2 operators included
• Track and engage with 5K visitors/month
• Add SalesIQ on 1 website
• Mobile Support
• 100 chat sessions / month
• 30 days storage

They also offer a number of paid plan options depending upon your needs.

You can find out more about Zoho Sales IQ live chat pricing here:

https://www.zoho.com/salesiq/pricing.html

Zendesk Chat (formerly Zopim)

Zendesk Chat also offers a FREE (Lite) live chat plan which includes:

• 1 Agent Only
• 1 Concurrent Chat
• Chat Rating
• 14-day Chat History

Like Pure Chat and Zoho Sales IQ, Zendesk offers some paid plan options depending upon your needs.

You can learn more about Zoho Sales IQ live chat pricing here:

https://www.zopim.com/pricing/

If you would like to learn more about which chat widget is best for your website, contact our Scottsdale web design company.